Support guidance effective October 21, 2026

Kkugit's Little Expedition

Need Help With Your Expedition?

Email us about launch errors, save issues, accounts, or personal information.

Open Public Support in Your Browser ↗

Developer display name: Kkugit's Little Expedition

kksshh4848@gmail.com

Write a Support Email

If the email link does not open, copy the address and send an email yourself. Clicking the link alone does not send a message.

What to Include in a Bug Report

Hide unnecessary personal information such as notifications, email addresses, and phone numbers before attaching files. Include your sign-in provider and the game account email only for account or sync issues.

Account & Progress

Google sign-in is optional. Progress confirmed as saved to the server can be restored by signing in with the same account. Check your internet connection and the save status in “Account.” If device and server saves differ, read both summaries and choose which save to continue.

Guest progress is kept only in the app and on the device. Before uninstalling the app or clearing its data, check the server save status in “Account.” Facebook sign-in and purchased gem sales are not currently available.

To Delete Your Account

Children and parents can use the same email for help with records and personal information. Players under 14 currently use all courses as guests without signing in, and their records stay on that device. Do not send passwords, verification codes, or identity documents.

Account & Data Deletion Guide

You can request deletion by email using the guide above without reinstalling the app. The same channel also accepts requests for access, correction, or suspension of processing.

Responses & Personal Information

We aim to complete account deletion within 7 days after ownership verification. If delayed, we will explain why and give an estimated schedule. Please also check your spam folder while waiting for a reply.

We do not ask for passwords, verification codes, card numbers, or identity documents. Information included in your inquiry is used to reply, investigate issues, protect accounts, and handle requests. For details, see the Privacy Policy.

Inquiry record retention

Support and deletion-request email addresses, messages and attachments are used to handle the request and verify ownership. The operator manually deletes or clears the original and any identified separate copies 30 days after the inquiry is closed. This is an operating procedure, not an automatic deletion feature. If a legal retention duty or an ongoing dispute or security incident requires additional retention, we explain the necessary items, reason and period separately. This does not promise simultaneous permanent erasure of the email provider's Trash, recovery or backup copies.